(This is the best way to get hold of us to ensure a reply as quickly as possible)
Maps don’t arrive by email
Check your junk/spam email folder. Alternatively try logging into your account and looking under “Purchases”.
Email us at firstname.lastname@example.org
Payment is declined
Try our other payment option either Barclays Secure Payment OR PayPal. Alternatively contact your card provider and confirm transaction is valid. Then re-order.
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If you get this error message, please reset your browser and try to login again on our website www.streetwise.net
General Individual Enquiries
Most questions we receive are very standard. Answers to these are available under our FAQs.
Also you can view our animated demos.
Please read these first. If after thoroughly reading the information available your question hasn’t been answered then please call us on 0118 977 3313 or send us an email. This is quick and free.
Website has stopped working
Call our emergency line 0118 977 3313 quoting the problem. NB This number is not for assistance with general planning enquiries.
Corporate Account Holders
For assistance with your corporate account please call 0118 977 3313 quoting your User Name.
The office is open during normal office hours although we do respond at other times too just not quite as quickly!
In an emergency please leave a message and if we can't respond immediately we will get back to you as soon as we can, day or night.
Please call 0118 978 3077 for any large or non standard orders.
Streetwise Maps Ltd 6249203
PO Box 3531, Wokingham, RG40 9EJ
Registered Office: 11 Murray Street, London, NW1 9RE